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Code 005
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please contact our Technical Support department via the "Ask a Question" tab and provide them with the following information: * Are you connecting through a router, hub, or switch? If so, what is the name and model number? * Are you on a home, campus, or business network? * Are you using a firewall application? If so which one? * Do you use any Internet security applications (ISA) such as CYBERsitter, Net Nanny, ZoneAlarm®, McAfee®, or Norton™? * What is the name of your Internet provider? * What type of connection do you have (cable, DSL, dial-up)? * Where are you located? * Download our Network Information Tool, run it and attach the "network_data_GW" text file that it produces: ftp://ftp.guildwars.com/diag/netinfotool_allos_gw.exe * Run HijackThis and attach a logfile of the scan results. If you contact us regarding a lag issue and do not provide the above information, we will assume that you have not reviewed this article nor have you performed the troubleshooting steps contained within. As a result, our first response will recommend that you complete these initial troubleshooting steps and reply with the requested information if they do not resolve the lag issue. |
On a side note as this may affect some of you
Network News
Server Maintenance — 26 April 2006
ArenaNet's Internet hosting partner in Europe will be performing maintenance during the times listed below. European players may be unable to play Guild Wars during this period. We apologize for any inconviences that this may cause, and will work with our partner to ensure a speedy return to service.
Planned Start: Wednesday, 26 April — 4:00 GMT; (Tuesday, 25 April — 9:00 p.m. PDT)
Planned Finish: Wednesday, 26 April — 4:30 GMT; (Tuesday, 25 April — 9:30 p.m. PDT)
People that posted w/ this problem...I am trying to figure out if it has something to do w/ the factions preorder package. I have added that access key to my account and now it doesnt work. I had my friend try my account on his computer(to see if it was comp) and he got the same error message. Whne he tried his account(without the factions preorder package cd key installed) it worked fine. Please post if you have the preorder access key on your account. I dont know it may just be me but this seems way to coinsidental to just be a normal glitch in my case at least.
just got this error 005 again on both my american accounts, tho it does allow me to log in but i can't map travel ne where,if i try too err 005 and my char are stuck in limbo between where i was b4 i tried to map travel and where i wanted to go, so to test i went on my euro account, everythings works fine. Change my euro to American and BOOM err 005 ( my euro doesn't have a pre-order key btw b4 u ask) tho my main American account does.
So seems it maybe an American servers issue.... oh wot joys just b4 Factions, hope this isn't a sign of things to come..
So seems it maybe an American servers issue.... oh wot joys just b4 Factions, hope this isn't a sign of things to come..
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I haven't added my factions preorder yet and I'm still getting these errors, and they're totally random. They'll happen spontaneously when I warp, then I can't go barely anywhere, then poof its normal.
If the servers are having issues then they should fix them. With 1 million players that's at least 50 million bucks.
If the servers are having issues then they should fix them. With 1 million players that's at least 50 million bucks.
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These Error 5's are getting really annoying now, I had planned on finishing everything on my main char before thursday morning but now it looks unlikely because most of my guild are getting err 005.
Its been happening for over 2 hours tonight so thats just a bit longer than the planned server maintanance and most of my guildies have headed off to do other things.
Its been happening for over 2 hours tonight so thats just a bit longer than the planned server maintanance and most of my guildies have headed off to do other things.