Planned Outage - August 11, 2010

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Regina Buenaobra
Regina Buenaobra
ArenaNet
#1
Quote:
Planned Outage - August 11, 2010

The planned move of the Guild Wars live database for Tuesday, August 10th, has been postponed to Wednesday August 11th, 2010. This was done to ensure that the process meets our high standards for quality.

On Wednesday, August 11th, we will be moving the Guild Wars live database to a new data center. This will require a temporary interruption in service beginning at 12:01AM Pacific time on that date. Service may be suspended for up to 24 hours, although we will do everything we can to expedite the process. Thank you in advance for your patience and understanding during this rare interruption!
The data center move has been postponed by a day. Apologies for the inconvenience.
Essence Snow
Essence Snow
Unbridled Enthusiasm!
#2
Doesnt affect the bet...still 25k....<21>23, 22 even
L
Lawliet Kira
Wilds Pathfinder
#3
moar guildwars for me
W
Wish Swiftdeath
Desert Nomad
#4
It's codex zquest day, perfect timing... and now it's moved.
lemming
lemming
The Hotshot
#5
Your new server is unstable and lags out just about everyone going into obs mode.
El Perma Shadow
El Perma Shadow
Frost Gate Guardian
#6
Regina, this maybe asking a little much but can we get a little more information as to whats going on? We as consumers and loyal users of Guild Wars would love to be informed and know what they can do to help. Dropping one line on guru changes ideals on people in charge. If you think you are losing valuable time by talking here you might want to rethink your career choices. You'd be surprised with the community response for info.
Phaern Majes
Phaern Majes
Desert Nomad
#7
It's pretty obvious from the other thread they aren't answering that question. Several people have asked and they have consistently ignored it for whatever reason. But I do recall when they did that mass banning they stated something to the effect of "we couldn't talk about it because we didn't want to give all the people modding warning of what was coming." It might be something similar. Maybe the new servers will offer better security, maybe its lower rent, maybe we're being downgraded, maybe upgraded, maybe, maybe, maybe, maybe. Why don't we all just give a couple days and see whats up?
Z
Zefie
Ascalonian Squire
#8
Are they gonna put this update on the login news section of the game? Because I sure dont see it and I know not all gw players read this forum.
Shayne Hawke
Shayne Hawke
Departed from Tyria
#9
Not like it's going to matter if they do. You know that someone is going to end up missing the announcement completely, regardless of where or in how many places it's posted, and there will likely be one slowpoke who makes a thread about it here on Wednesday.
Narcissia
Narcissia
Wilds Pathfinder
#10
anyone else lagging like mad?
is it from preparation for this?
Xiaquin
Xiaquin
Wilds Pathfinder
#11
Thanks for the heads up, Regina. There's no inconvenience, just another day to play tomorrow.

Quote:
Originally Posted by El Perma Shadow View Post
snip.
I thought it was pretty clear. They are moving the database to a new data center. What more information do you, the user, need? The service will be out, you know the time and the possible duration, you are as informed as possible. Why are you being hostile to someone who's doing her job? This is a fan site, not the official website.

And people wonder why the staff doesn't post more. *forehead slap*
Elnino
Elnino
Wilds Pathfinder
#12
Observer Mode is broken!
Lord Dagon
Lord Dagon
Desert Nomad
#13
not sure if they have already or not.. but id edit the thing in the status saying there is gonna be an outage tomarrow not today. Little late now for most of us in Canada/America. And its a little early for those in britian. Oh well more GW for me
Black Metal
Black Metal
Desert Nomad
#14
Quote:
Originally Posted by Xiaquin View Post
What more information do you, the user, need? This is a fan site, not the official website.
Information needed: WHY they are moving

Phaern does have a point: sometimes Anet has to wait until the action has been completed to address it. That may be the case here, but it's still a very pertinent question to ask (WHY they are moving).

Second statement: there are no official forums, so this is as close as it gets to an official way of having dialogue.
Anon-e-mouse
Anon-e-mouse
Wilds Pathfinder
#15
You missed the other question, what benefit (if any), to the players will the move have?

See the problem is, if it was good news for the players, Anet would be shouting about it. But because they haven't, one can only speculate if the GW1 servers are being downgraded or not.
Mintha Syl
Mintha Syl
Desert Nomad
#16
Good to know, there's no interesting zquest tomorrow while today I would have really missed something
Amy Awien
Amy Awien
Forge Runner
#17
What's the brawl about? It's just another form of maintenance.

Maybe it's a cheaper datacenter, maybe it has better connections, facilities, their coffee is fresh or the climate is more agreeable.
J
Jeydra
Forge Runner
#18
Quote:
Originally Posted by Narcissia View Post
anyone else lagging like mad?
is it from preparation for this?
I am ... sometimes when I log on I can't even move; then after I log out and log back in I still get about 700ms ping on the 64.xxx servers. My ping to American servers was never too good, but it was still usually half this.

I hope it gets better after the outage.
Judge Nl
Judge Nl
Academy Page
#19
Time will tell what the situation will bring. Prefer that people prepare a bit longer then rushing that Outage anyways.

It will just be "the day GW stood still".
TheRanger
TheRanger
Wilds Pathfinder
#20
Is the game down now? I'm unable to log on GW anymore