code 045 for no reason as far as i know

At least I'm not alone. Misery loves company right? lol

Welcome to the club Pen. Seems alot of us have been banned for no reason. Unless they are perm banning for farming now.

I purchased 2 storage panes from the store a few days ago, and so far (knock on wood) I haven't been banned yet. I'll be really annoyed if I am, as I also used the same cc as I used in the store before. Are you sure you were banned for account fraud and not something else?

I was thinking of purchasing some storage panes. Looks like I'm gonna wait on that until things have been cleared up. Again...

K, I've merged all the threads talking about the 045 bans that have happened yesterday and today so that the Anet devs can see this and know that something is up.

So please make sure you post if you're euro or not (last time it seemed to only affect them) and please specify if you purchased something from the NCSoft store yesterday or today.

Thanks!

My account has now been unbanned, and I received a pretty standard looking email containing:
"The reason your account was blocked was because it was accessed by an unauthorized third party."
Hmmm, nothing has been taken if the third party did access my account, and I wonder if the real explanation is a more like system error.

Also, the most recent I thing I "purchased" from the NCSoft site was the free pane, weeks ago. Oh, and I'm Euro.

Humm... Im euro but havent perchased anything since they released the "Make-my-ele-pretty" packs

Still banned here, no response from anet as of yet apart from the auto response after sending a ticket.
Euro by the way, but my purchase was about three weeks ago, so I'm a bit confused.

Ahhh, so not the NCSoft store probably (unless there was a delay of some type???). Interesting. Wonder if it is just euro though.

well, that was unusually fast for Anet, account it back and nothing is wrong, it was blocked perma as a 3rd party program tryied to gain access to it, so they blocked it to avoid it bieng hacked fully.

I'm chatting with support now. The only thing I can think of is my name, but I thought I'd at least get a temporary ban first as a warning. Guess not. Thanks for your help.

It said I was banned because of the terms of conduct, so I'm assuming it's my character name Pen Fifteenn.

I'm assuming all the bans have said it was due to a breach in the terms of conduct, though as others have said it might be due to a third party program attempting access, so hopefully they'll get around to unblocking other accounts soon I guess.

Yeah I read up on all the rules and for violating the terms of conduct you're supposed to get a warning of a temporary ban for 10 days. I hope it's something else. I have so many amazing characters I don't wanna lose. Had the game for 4 years or so and never had any issues till now.

So I was right on one of my speculations then, yay!

Still banned here though, guess I'll have to wait some more

Euro, bought a storage pane on July 7th for another account on the same NCSoft master account. Only one of three game accounts is banned though, the other 2 works fine.

Pen >> If you were violating the naming rules it should have said so, and given u an option to change your name after the temporary ban is lifted (never happened to me, but a mate got a temp.ban after making a char named The Wan King, with the option to change the name), shouldn't be a permban for an offensive name..

Thanks Inde. I'm American. Bought 2 storage panes and come to think of it, the last time I bought something from the store I used the wife's account. Used my account this time. They are both joint, so I don't see how that would throw up a red flag. I have the receipt from the store. But checked my banking account and other purchases are showing paid but nothing from ANet was taken out.
Sucks that they can't send a message as to why I was banned and they are looking into it. At least it would give me some piece of mind. I haven't done anything wrong but still makes me nervous.

Oh, true. Well then I have no idea. Still banned here, so I guess I'll just wait it out to see if I can fix it.

My friend has his game banned due to a problem with the credit card (on NCSoft's end). He got the ban reversed in 2 days. Don't panic too much. Just contact support, show that you own the credit card, it was validly charged, and you'll be fine.

But i havent brought anything from the in game store in ages :s

Suppose its time to wait for reply from support.

I never bought anything though, so maybe I did deserve to be banned for something. Who knows? I just wish the waiting process didn't take so long.