To Arenanet, this new patch was supposed to make things more challenging. One of Arenanet's main points was that they wanted to discourage farming and encourage team play: they wanted everyone involved in Guild Wars, hence its name. However, there were several major flaws found.
1. (Most) people don't spend their lives on Guild Wars
According to this new patch, it's expected that people, instead of doing a couple of runs, spend 1 hour doing 1 run to possibly get a chance of getting some gold. Arenanet probably felt that they were gearing towards the people that spent so much time on Guild Wars. Unfortunately, it's necessary to realize that a huge chunk of their userbase comes from people who have lives.
2. Money is, and always will be, an issue
With Arenanet's new patch, a utopian ideology can be derived from their perspective: they wanted a game without much importance to money, or gear. This can obviously be seen by the level capped at 20, and unique items easy to find. Unfortunately, with this new patch, they entirely contradicted their policy, and made things therefore infinitely more difficult. The best part about Guild Wars, however, and how it attracted people was its facility in gameplay. You could, potentially, create your own build, go out, and farm to get those items you needed. Now that it's near-impossible to go farming without taking 6-7 hours, perhaps they should rethink their ideology.
3. Contemplate the consequences
What did Arenanet expect the reaction was going to be from this patch? Did they expect a submissive public in response to this "upgrade"? What was their rationale in releasing such a possibly controversial patch the DAY before their new "expansion" came out? Arenanet obviously did not think this through clearly in realistic concerns, as if they did, it would have certianly dawned upon them that the Dervish uses AOE spells. Maybe they thought people wouldn't figure that out?
These are just some major flaws I saw in Arenanet's causation in releasing this new patch... perhaps some argument will invoke a repeal of the so-called "upgrade"?
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